Donald Lee Jackson Jr, LPC, LCMHC

How his approaches translate to online therapy

Acceptance and Commitment Therapy (ACT) focuses on helping people notice difficult thoughts and feelings without getting stuck in them, then move toward values-based action; it is especially useful for anxiety, grief, and life changes. Client-Centered Therapy centers the person in the conversation, using empathic listening and reflection to help clarify goals and build self-understanding. Cognitive Behavioral Therapy (CBT) looks at patterns of thought and behavior, teaching concrete skills to reduce symptoms and change unhelpful routines.

Deciding on an approach is a collaborative process. The therapist will discuss goals, try methods, and adjust based on what fits the client's needs and preferences. That way the plan evolves from what the client finds most helpful rather than a predetermined technique.

Online formats include video calls, phone sessions, live chat, and text-based messaging to offer flexibility. Video works well for face-to-face conversation and guided exercises, phone is useful when bandwidth is limited or for quick check-ins, live chat fits shorter check-ins or people who prefer typing, and text messaging supports ongoing reflection between sessions. These options make it easier to fit therapy into busy schedules and varied routines, while keeping the focus on making steady progress toward the client's goals.