- Years in practice
- 35
- Credentials
- LCSW
- Licensed in
- Wisconsin
- Languages
- English
- Focus
- Stress, Anxiety
- Focus
- Addictions
- Focus
- Relationship issues
About Susan
Susan O'Connell is a Licensed Clinical Social Worker in Wisconsin with 35 years of experience. She has a long history helping people facing stress, anxiety, addiction, depression, grief, and relationship concerns. She also offers support around parenting, caregiver strain, career questions, and life transitions.
Early in her career she focused on addictions and worked with people who had substance use problems as well as their family members. Over time she broadened her practice to include mood difficulties, trauma and abuse, and chronic medical or caregiver stress.
Background and approach
That background shapes how she listens and responds in sessions. Susan aims to meet each person where they are. She helps clients identify strengths and choose small, realistic steps toward change.
Sessions often include practical education and tasks to try between meetings, so work continues outside the appointment time. Her guiding style is straightforward and collaborative. She emphasizes clear goals and uses evidence-informed tools to address unhelpful thoughts, behaviors, and patterns.
She encourages clients to build skills that support daily life and relationships. Susan practices primarily midweek and on Saturdays. She works with adults who want help with parenting stress, relationship strain, addiction concerns, or coping with major life changes.
Sessions are offered in English and delivered online in multiple formats.
What Susan works with
Everything Susan lists, in the therapist's own terms. Parenting is the reason this directory exists; the rest shows what else Susan helps people with.
- Stress, Anxiety
- Addictions
- Relationship issues
- Family conflicts
- Depression
- LGBT
- Trauma and abuse
- Grief
- Intimacy-related issues
- Parenting issues
- Self esteem
- Career difficulties
- Coping with life changes
- Compassion fatigue
- ADHD
- Abandonment
- Aging and geriatric issues
- Blended family issues
- Cancer
- Caregiver issues and stress
- Codependency
- Commitment issues
- Communication problems
- Drug and alcohol addiction
- Family of origin issues
- Infidelity
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Seasonal Affective Disorder (SAD)
- Self-love
- Sexual assault and abuse
- Women's issues
Approaches Susan lists
Listing an approach is not evidence of training in it. This directory copies what each therapist names and does not check training records.
How Susan’s Methods Work Online
Client-Centered Therapy focuses on listening and following what matters most to the client. The therapist offers empathy and reflection to help people clarify goals and access their own strengths. This approach fits well for those feeling stuck or unsure what to change.Cognitive Behavioral Therapy, or CBT, looks at thoughts and behaviors that keep problems going. It teaches concrete skills to shift thinking and build new habits, which can help with anxiety, depression, and stress. Solution-Focused Therapy zeroes in on small changes that lead to quick, practical improvements and helps set short-term goals to move forward.
Choosing the right approach is a shared process. Susan discusses options with each person and adapts methods to fit their goals and comfort level. She works collaboratively to set clear objectives and checks progress along the way.
Online sessions are offered by video calls, phone, live chat, or text-based messaging to give flexibility. Video is useful for deeper conversation and nonverbal cues, phone works well when bandwidth is limited, and messaging or live chat can suit brief check-ins or homework support. These formats make it easier to fit therapy into busy schedules and to continue work between sessions.
Questions people ask about Susan
What kinds of concerns does she address?
Susan helps with stress, anxiety, depression, addiction, trauma, grief, and relationship issues. She also supports people with parenting stress, caregiver fatigue, career questions, and major life changes.
How would you describe her therapeutic style?
Her approach is collaborative and practical. She focuses on clear goals, skill building, and small steps clients can practice between sessions.
How much experience does she have?
She has 35 years of experience in social work and clinical practice, including long experience in addiction-related work and family-focused care.
What are her credentials and where is she based?
She is a Licensed Clinical Social Worker - LCSW - licensed in Wisconsin and practices from that state.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
Sessions can be conducted by video calls, phone sessions, live chat, or text-based messaging depending on what the client prefers.
How does pricing work?
Cost varies with location and therapist availability and uses a subscription model that can be canceled at any time.
What steps are required to begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. Then schedule sessions according to the therapist's availability.
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